Not happy with your order? No problem!
You have the right to change your mind about a purchase you made from our store. Withdrawal applies to transactions in all EU countries, which take place via the Internet, e-mail, fax, telephone and out-of-store transactions. Specifically, you have 14 calendar days from the date of purchase to withdraw and return the product you purchased in its original condition. For our part, we will refund the money you paid for the purchase of the product including the initial shipping costs, within 14 calendar days from the day we were notified of the withdrawal. Let us know at firstname.lastname@example.org.
The products you choose to replace your original purchase should be at least of equal value. In case of any difference in the value of the products, it must be settled before your new order is shipped.
Change is made only on condition that the product is in excellent condition, intact in its original packaging and within 14 calendar days from the day of purchase. The cost of returning the original product as well as the cost of the new shipment are borne by you.
There can be no guarantee of product availability for changes in the event that an item is depleted.